Shipping Policy

  • Currently we are shipping all products via USPS via Priority Service.
    Typical delivery times are 2-3 shipping days.

  • Due to state laws we are unable to ship some products to:
    FL, KY, LA, ND, NJ, OK, OR and TX.

  • Orders received before 2 p.m. Eastern Standard Time Monday through Friday will be shipped on the same day. Orders received after 2 p.m. EST may not ship until the following day.

  • Orders placed over the weekend or after 2 p.m. EST on Friday may not ship until Monday.

  • Sunday is not a shipping day
    For example, a Second Day shipment placed on Thursday may not arrive until Monday. Thursday -> Friday-> Monday.

  • USPS recognizes several federal holidays and shipments processed or in transit during holidays may incur a slight delay.

  • Deliveries to rural areas may incur additional days in transit.

  • Delivery times cannot be guaranteed for shipments to Alaska and Hawaii

  • All orders over $95 dollars will require a signature confirmation upon delivery. Any requests to waive the signature requirement will absolve the shipper of delivery liability and missing or stolen shipments that are confirmed as delivered by USPS will not be refunded or replaced.

Shipping and Handling flat rates

  • All products incur a flat shipping cost of $5 per item.

Return Policy

Our return policy is that all sales are final. Despite this, at our sole discretion we often allow our customers to make returns or exchanges as long as the situation is reasonable. In such instances shipping charges are non refundable. Returns and exchanges are limited to orders placed within the previous one month. We also require that the products not be open and all seals remain intact. All returns must be preauthorized. In the event that we ship an incorrect or physically defective product we will accept a return or exchange.

Satisfaction Guarantee

All of our products come with a manufacturers satisfaction guarantee. In the event that you are dissatisfied with the performance of your purchase, you must contact the manufacturer directly to redeem their rebate. Manufactures typically require a receipt, UPC proof of purchase, and proof of test results. We can provide you with the manufacturer’s phone number and another copy of your receipt if necessary, but we cannot provide you with an extra UPC proof of purchase. Make sure to keep your packaging until after you receive your test results.

 

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